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Eliminating Barriers. Expanding Operations. 

Enabling the Public Safety Mission

An Intricate Challenge: There is no doubt that the public safety mission is the most complex challenge now facing state and local governments. It consists of intricately interrelated problems that don’t respect jurisdictions. It represents threats that can’t be fully quantified or completely anticipated. The scope of this challenge lies beyond efforts by any single agency. State and local agencies must coordinate a joint effort among themselves, the federal government, the private sector, and the public at large. As they do, how can they transcend the formidable barriers that separate them from acting together against crime, terrorism, emergencies, and disasters?

 

The Foundation of a Solution

Technology can help public safety organizations solve the very first problem in joint operations: communications. To work together, agencies must be able to exchange information between people, systems, and organizations such as:

  • Police
  • Fire
  • Rescue
  • Public Works
  • Federal Agencies

Public safety information takes a complex variety of forms: voice, video, messaging, sensor data, and radio. This complexity meets impenetrable barriers when systems can’t transmit multiple types of data beyond technical or organizational boundaries. AAC helps public safety organizations eliminate those barriers and expand their operational capabilities with voice, video, mobile, and wireless technologies. We use these technologies as individual solutions or as components of converged networks that enable public safety organizations to securely communicate all types of information across organizations, technologies, operations, locations, and events.

 

Imagine a scenario where...

  • Organizations can all securely communicate with one another using land lines, PCs, PDAs, radios, cell phones, and other devices
  • They can still communicate even if some devices go down
  • Any authority can be included in operations at any time
  • Text, data, video, and audio can be integrated and distributed in real time
  • All departments have access to voice, email, and text messaging
  • Command centers can be “virtual” and decision makers can be anywhere
  • People can be tracked as they move and reached via the device that’s most conveniently at hand
  • Sensor data can automatically trigger alerts and pre-set responses
  • All actions and capabilities can be governed according to policy and each type of alert is automatically sent to the appropriate recipients.

Public safety organizations needn’t wish for these capabilities sometime in the future. They can have them today. AAC provides them right now with proven and mature solutions that help state and local governments make their communications interoperable.

 

Unifying Public Safety Communications

AAC helps public safety departments achieve interoperability in the only realistic way possible— by putting components of the solution in place as a series of building blocks, first within departments and then between them. Project by project over time, we lay the foundation for interoperable communications with our expertise in engineering IP networks. We build on that foundation with standards-based solutions for:

  • Unified communications
  • Enterprise infrastructure

We reinforce the foundation as needed with services for designing, building, operating, and managing networks:

  • Data, voice, and video
  • Applications
  • Information assurance/security
  • Program management
  • Process management
  • Customer support/help desk
  • Operations and management

We ensure the quality and timely delivery of all these capabilities with ITIL, ISO 20000, and ISO 9001:2008-certified best practices and technical certifications from Cisco, Microsoft, IBM, Sun, Citrix, VMware, the Computing Technology Industry Association (CTIA), and other organizations.

 

Real-World Knowledge Proven In Past Performance

AAC has over 25 years of experience serving state and local organizations. This past performance means we understand not just technology, but how organizations actually conduct their operations. Here are just a few cases that illustrate how we combine our technical capabilities with realworld knowledge to help our customers build toward interoperability:

IP Video Surveillance: AAC connected every municipal building in the Town of Vienna, VA with a high-speed IP network. In addition to carrying voice and data, the Town uses the network to centralize management of 24x7 video surveillance for all of its facilities.

Unifying Communications: When the City of Annapolis needed a new phone system to replace its aging one, AAC designed and implemented a state-of-the-art unified communications system throughout the city and police department. All government voice and data rides upon a single network infrastructure, making administration easier and quicker.

Automated Alerting: AAC completely replaced the Town of Herndon, VA’s data network infrastructure with a new, high-speed IP communications system. Later, AAC designed a solution for distributing AMBER and other types of alerts over the system. Now, should the state issue an alert, every municipal employee will be notified within minutes.

Integrated Physical and Network Security: Before AAC installed a new high-speed data network in the Town of Vienna, VA the town employees had limited ability to share information. Now the new system protects the Town of Vienna’s data and facilities with network and physical security that can be monitored from anywhere on the Town’s intranet.