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Balancing Risk and the Right Solution
Four Challenges, One Dilemma
Generalizing the challenges confronting federal organizations is a very risky proposition. But certainly, they all face four types of issues:
- Providing access to applications, data, and services that enable agencies to operate more effectively
- Assuring the availability, trustworthiness, and privacy of resources
- Documenting the security of systems and the effectiveness of programs
- Meeting standards for governance and financial oversight
Within these categories, each agency has vastly different networking requirements. Those specific needs (combined with the four challenges above) point to the real dilemma facing government organizations—How do they balance their need for custom network solutions with an acceptable level of risk?
The Right Balance Requires the Right Partner
AAC helps agencies find a balance between risk and the right solution with a progression of qualifications:
- Specialized in networks and all related technologies
- Experts in IP infrastructure and telephony
- Past performance in both DoD and Civilian agencies
- Strong bench of senior engineers
- Certified for quality and engineering best practices
- Equipped with agency-specific policies and procedures
- Adept in compliance with FISMA and OMB requirements
Individually, these qualifications constitute the portfolio of proficiencies we bring to bear on our customers’ challenges. Together, they enable us to help agencies:
- Offload the burden of day-to-day support for processes, users, infrastructure, maintenance, and management
- Augment their personnel with immediate access to certified engineering expertise
- Complement their capabilities with technical leadership, trusted advice, and knowledge transferred from commercial applications
- Protect their information by enforcing their policies for access, security, continuity of operations, and disaster recovery
- Address specific requirements such as personnel retention, document management, online services, teleworking solutions, etc.
- Ensure compliance while doing any or all of the above
Practical Solutions for Civilian Government and Regulatory Agencies
AAC provides the engineering expertise and manpower agencies need to meet their unique networking challenges. We help agencies address their requirements with tested approaches, proven best practices, and tailored solutions based on COTS technology. Project by project, over time, we lay the foundation for operational effectiveness and security with our expertise in engineering IP networks. We build on that foundation with our core competencies in:
- Unified communications
- Enterprise infrastructure
These competencies draw as needed on our capabilities for designing, building, operating, and managing networks:
- Data
- Voice
- Video
- Applications
- Information Assurance/Security
- Program Management
- Process Management
- Customer Support/Help Desk
- Operations and Maintenance
We ensure the quality and timely delivery of all these capabilities with ITIL, ISO/IEC 20000-1:2005, and ISO 9001:2008-certified best practices and technical certifications from Cisco, Microsoft, IBM, Sun, Citrix, VMware, the Computing Technology Industry Association (CTIA), and other organizations.
Real-World Knowledge Proven in Past Performance
AAC has over 25 years of experience serving government agencies. This past performance means we understand not just technology, but how government agencies actually operate. Here are just a few cases that illustrate how we combine our technical capabilities with real-world knowledge to help our customers build toward highly effective performance:
National Library of Medicine (NLM): Operations and Maintenance Support
Under three separate competitive awards since 1986, AAC designed, built, and continues to support NLM’s data communications network. Originally, AAC researched technologies, evaluated products, recommended an architecture, assisted in acquisition, then designed and implemented the infrastructure. Today, AAC provides ongoing support for the NLM LAN/WAN, remote access, systems administration, messaging systems, desktops, network monitoring, and management. AAC also helped NLM plan and set up a consolidated co-location facility.
Federal Communications Commission (FCC): Essential Online Services
Since 1994, AAC has managed the infrastructure the FCC uses to auction broadcast spectrum. AAC is responsible for evaluating, planning, designing, deploying, administering, and trouble-shooting all of the networks in the system. AAC also provides IT security, wireless communications, Microsoft support, disaster recovery, and business continuity for primary sites and backup sites in Washington, DC and Gettysburg, PA. During its tenure, AAC has helped the FCC realize cost savings through consolidation, accelerate testing with a virtualized test environment, and maintain high availability with no internal or external intrusions.
