AAC Passes Second ISO 20000-1:2005 Surveillance Audit
Nov 02, 2010AAC Inc. successfully underwent the second surveillance audit for their ISO/IEC 20000-1:2005 certification which was performed by the third party registrar BSI, Inc. The assessment was conducted to ensure that AAC’s Information Technology Service Management (ITSM) system continues to meet all elements of the scope of registration and effectively maintains the entire requirements of the ISO 20000-1:2005 standard. AAC has held their ISO/IEC 20000-1:2005 certification since 2008 and continues to uphold a robust ITSM system evidenced by the recommendation for continued registration.
"I am proud of my team's accomplishments in implementing and maintaining AAC's ISO 20000 compliant IT Service Management system" said AAC’s Vice President of Information Systems, Ugur Koser. "My team's dedication to delivering best value IT services is clearly shown by us passing our second surveillance audit with zero nonconformances."
AAC’s IT department undergoes regular internal audits to ensure the requirements of the ISO 20000-1:2005 standard is consistently being followed. AAC continues to experience the value of a registered ITSM system with established policies, procedures, objectives and plans in place.
AAC has contracted with BSI, Inc. to perform all of the independent ISO 20000-1:2005 surveillance audits and is scheduled for recertification in August 2011 to renew the three year certification of registration.
AAC Inc. is a privately held, veteran owned business that is ISO 9001:2008 and ISO 20000-1:2005 certified. AAC Inc., which has been in operation since 1983, provides telecommunications, enterprise infrastructure engineering, consolidation and modernization, applications development, unified collaboration (integration of voice, video, and data), and cyber security to the Federal Government. Headquartered in Vienna, VA, AAC also has satellite offices in Columbia, MD; Millington, TN; and New Orleans, LA.